How To Fix Windows Store Not Opening

Windows Store is Great – But not Perfect

I’ve gotten so used to having the Windows Store in my desktop OS the past few years that when something goes wrong, I find it really irksome. Luckily, it’s usually an easy fix, at least in Windows 10. But the Windows Store not working is a serious problem nevertheless, and Microsoft really should figure out what the problem is. A permanent solution would be nice, methinks. While the way I’m about to show you is by no means a guaranteed fix-all, it’ll at least work for a large portion of folks out there.

The Problem:

You decide it’s time to head into the Windows Store to snag an app, game, movie or some music. Should be easy, and normally it is. But not this time. This time, the app launches and immediately crashes. Maybe the app icon has even vanished from your taskbar, leaving a bizarre blank space where the store used to be. Either way, you can’t get to the store, and that sucks. No new apps or games, no updates to your existing games, etc. Luckily, powershell comes to the rescue.

The Command Line Solution:

Here’s the code we’ll be using at the command line. I recommend you copy and paste it, because that’ll be easiest. Instructions continue below the code.

 PowerShell -ExecutionPolicy Unrestricted -Command “& {$manifest = (Get-AppxPackage Microsoft.WindowsStore).InstallLocation + ‘\AppxManifest.xml’ ; Add-AppxPackage -DisableDevelopmentMode -Register $manifest}”
  • Step 1: Open a Command Prompt (Admin). Just right click the Start Button and a menu with various system options will appear, and you only need to click it to launch the command prompt window. Screenshot of that menu here. Sorry, it’s too tall for the post :).
  • Step 2: Copy the code above using CTRL+C. This step is important, as the right click copy command won’t paste into the command prompt box. Also important: copy the entire command above, including the ending quote. Screenshot here.
  • Step 3: Right click in the command prompt box and the command will be automatically pasted in for you. Press Enter and let the command run. Depending on your computer, it could take a few seconds or it could be instant.
  • Step 4: Try to launch the store. If the app icon had disappeared from your taskbar, it should be back by now. If it’s not, you may need to reboot. On one system I had to, on another I did not. If the store works now, you’re done. If not, continue to the next step!
  • Step 5: Reboot your computer.
  • Step 6: When you log back in, go to Computer, double click the C:\ Drive. Navigate through your folders to the C:\Users\\AppData\Local\Packages\Microsoft.WindowsStore_8wekyb3d8bbwe\ folder. You’ll see a folder called “LocalCache”. Delete that sucker.
  • Step 7: Reboot. When you log back in, give the store app a few minutes to restore itself, and things should work. If they don’t, you have a different problem and I apologize. That said, I’ve had this work on many different installations, so your odds of success are pretty decent.

Good luck! Have a different solution? A better one? Tell us about it in the comments!

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